'Value Hotel Worldwide High End Hotel l' ('Company') values our customers' personal information and abides by relevant regulations on "promoting the use of digital service networks and protecting information". The Company, through Personal Information Handling Policies, notifies not only how personal information are collected, used and handled but also what kind of safety measures are taken into action. The Company will announce via website (or separate notice) in case the Integrated Service Digital Network Acts are amended.


  • ■ List of collected personal information
  • ■ Collection of personal information and purpose of its use
  • ■ Period of retaining and using personal information
  • ■ Personal information disposal procedure and method
  • ■ Provision of personal information
  • ■ Consignment of collected information
  • ■ Rights of user and legal representative and methods to exercise them
  • ■ Personal information disposal procedure and method
  • ■ Provision of personal information
  • ■ Consignment of collected information
  • ■ Rights of user and legal representative and methods to exercise them
  • ■ Matters on Installation, operation, refusal of automatic personal information collection device
  • ■ Customer service regarding personal information

■ List of collected personal information

Company collects the following personal information for the purpose of membership, consultation, service application, etc.
ο Collected Information : Name, Date of Birth, Gender, Home Phone Number, Home Address, Mobile Phone Number, E-mail Address, Company Name
ο Collection Method : via homepage (Voice of Customer, e-Newsletter, package reservations)

■ Collection of personal information and purpose of its use

The Company utilizes the collected personal information for the following reasons:
ο Billing for service provision and contract performance Contents provision
ο Membership management Customer service matters such as handling customer complaints
ο Marketing and advertising initiatives Provision of promotional information for events, etc.

■ Period of retaining and using personal information

The Company, without hesitation, disposes collected information once the initial purpose has been achieved.

■ Personal information disposal procedure and method

By rules and regulations, the Company, without hesitation, disposes collected information once the initial purpose of collecting and using personal information has been achieved. The procedure and method are as follows:
ο Disposal procedure
Once the initial purpose of information that customers input for joining membership, etc. has been achieved, they are transferred to a separate Database (separate file in case of paper) and then disposed/shredded according to internal information protection policies and other relevant regulations (please refer to period of retaining and using collected information).
The personal information transferred to a separate DB are not used for any other purposes than legitimate legal reasons.
ο Disposal method
- Personal information saved as electronic files are deleted using tejpnical methods that do not allow retrieval of records.

■ Provision of personal information

The Company does not provide collected personal information externally in principle for any reasons other than the following:
- In case users have agreed in advance
- In case of official request from investigative agency following standardized procedures and methods in accordance with related laws and regulations

■ Consignment of collected information

The Company does not hand over collected personal information of customers without their consent to external business/company. In such incidents, the Company will promptly notify the customers about the company and details of the consignment for prior consent.

■ Rights of user and legal representative and methods to exercise them

User and the legal representative, at anytime, may check or edit personal information of him or herself or children under 14 years old and may request cancellation of membership at anytime. To check or edit personal information of him or herself or children under 14 years, click on the 'Change Personal Information' (or 'Edit Member Information', etc.).
For cancellation of membership (agreed withdrawal), click on 'Cancel Membership', go through personal identification process, then make changes or cancel membership.
Otherwise, contact the personal information manager in writing, telephone or e-mail for prompt handling of the matter.
If a customer has requested change of wrong personal information, the Company will not use nor provide any personal information to a third party until problems are solved.
Also, if any wrong personal information has been already provided to a third party, the Company will promptly take actions to correct it by making the third party make changes as well.

■ Personal information disposal procedure and method

By rules and regulations, the Company, without hesitation, disposes collected information once the initial purpose of collecting and using personal information has been achieved. The procedure and method are as follows:
ο Disposal procedure
Once the initial purpose of information that customers input for joining membership, etc. has been achieved, they are transferred to a separate Database (separate file in case of paper) and then disposed/shredded according to internal information protection policies and other relevant regulations (please refer to period of retaining and using collected information). The personal information transferred to a separate DB are not used for any other purposes than legitimate legal reasons.
ο Disposal method
- Personal information saved as electronic files are deleted using tejpnical methods that do not allow retrieval of records.

■ Provision of personal information

The Company does not provide collected personal information externally in principle for any reasons other than the following:
- In case users have agreed in advance
- In case of official request from investigative agency following standardized procedures and methods in accordance with related laws and regulations

■ Consignment of collected information

The Company does not hand over collected personal information of customers without their consent to external business/company. In such incidents, the Company will promptly notify the customers about the company and details of the consignment for prior consent.

■ Rights of user and legal representative and methods to exercise them

User and the legal representative, at anytime, may check or edit personal information of him or herself or children under 14 years old and may request cancellation of membership at anytime. To check or edit personal information of him or herself or children under 14 years, click on the 'Change Personal Information' (or 'Edit Member Information', etc.).
For cancellation of membership (agreed withdrawal), click on 'Cancel Membership', go through personal identification process, then make changes or cancel membership.
Otherwise, contact the personal information manager in writing, telephone or e-mail for prompt handling of the matter. If a customer has requested change of wrong personal information, the Company will not use nor provide any personal information to a third party until problems are solved.
Also, if any wrong personal information has been already provided to a third party, the Company will promptly take actions to correct it by making the third party make changes as well. For canceled or deleted personal information upon request of the user or legal representative, the Company handles following procedure stated in the 'period of retaining and using personal information collected by the Company', and they are handled separately so they cannot be used or viewed for any other purposes.

■ Matters on Installation, operation, refusal of automatic personal information collection device

The Company does not operate any device that collects personal information automatically generated when using internet services such as cookie, etc.

■ Customer service regarding personal information

In attempt to protect customers' invaluable personal information and effectively handle customer complaints, the Company has designated a personal information manager and department as follows.

Personal information manager : Angela, Jeon
Tel : +82-31-230-6000
Fax : +82-31-230-6001

For any issues regarding personal information happened when using the Company's services, you may directly contact the personal information manager or department in charge. The Company will promptly take necessary measures to solve the problems.

If you need further assistance or consultation regarding personal information issues, please contact organizations listed below.
1. Personal Information Protection Committee (www.1336.or.kr/1336)
2. jpnea Association of Information & Telecommunication (www.eprivacy.or.kr/+82-2-580-0533~4)
3. Supreme Prosecutor's Office Cyber Crime Investigation Center(http://icic.sppo.go.kr/+82-2-3480-3600)
4. National Police Agency Cyber Terror Response Center(www.ctrc.go.kr/+82-2-392-0330)